Forum Discussion
35 Replies
Sure, I'm running a dual-boot rig, so it seems to work on my 10 partition, but not on the 7. See attached
I'm on windows 7, game stopped working after update (0xc0000005 error message), worked perfectly fine before. I assumed they would announce the end of support for windows 7 like most other games, so i wonder if this is a bug and will be fixed soon. However, its Respawn, so it's also likely they'll just do it silently. Never the less, i think its time i updated.
- XHelperZ3 years agoHero+
Okay so apparently it has been confirmed that this is an issue that occurs with the DX11 version.
Issue is being tracked on the Trello Board right now.
I'm not sure if this fixes it, but it's worth a try.
Those still on Win7, try using this command in your launch options: -eac_launcher_settings SettingsDX12.json
(More info in this Thread)
Now, do note that the Dx12 Beta can be quite unstable, causing in some cases worse performance or crashes.
It's pretty much the only option apart from waiting for a fix or switching to a different OS.
Not the best option, though it's something to try.
@XHelperZ
Didn't work for me, I still get the reinstall message ☹️same problem here, win7 gtx1060
Same here
wibdows 7 and gtx1060
I just tried adding that code above to the game properties launch options as well, held my breath for a long time and then got the same error to reinstall my game 😕
- XHelperZ3 years agoHero+
Honestly at this point I'm not even sure if Win7 supports DX12.
Yeah this situation sucks a lot...
Guess you guys have to wait a while or decide to upgrade, which personally I'd recommend for security related reasons.
Another option is to simply partition some free space and bang on there vanilla 10/your preferred debloated 10 version/linux (if you can get it to run); and simply use that for the odd title if you still want to hang on to your 7 build for what ever reason.
I don't know if this information is helpful, but when I tried to turn on Apex through Origin and got the error, I went to ProgramData\Origin\Logs folder and checked the log from Apex, and it said
"Missing DLL: api-ms-win-core-synch-l1-2-0.dll Function: WaitOnAddress"
I found this dll on my HD and also in folders of other games, but when I put it in Apex folder, it didn't do much. I also tried installing Apex through Steam and EA App, but I keep getting same errors as mentioned by other people in this thread, either "Please reinstall your game" or (0xc0000005) one.
Hello,
I got the same problem, , i've posted in french forum.
As the others, I triied evrything i could.
Running win 7 pro with Directx 11 for me.
Here is my Dxdiag if it can help...
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 38 minutes ago