Forum Discussion

Lilblueman56's avatar
4 years ago
Solved

Apex account upgrade

I redowloded apex and in that time I turned 13 but when I got in the game it put me to a screen that sayed I needed an account to play I clicked on the thing and I entered my email but when I tried t...
  • EA_Illium's avatar
    4 years ago

    Hey @Lilblueman56 

    If you're trying to create an EA account to link to the platform your playing on and getting a message the email you want to use is a duplicate, this would indicate it is already on an EA account. You can try resetting your password at help.ea.com if you don't remember your login. 

    If you continue running into issues or don't recall ever making an account I would recommend reaching out to an advisor to have this further looked into.

    Thanks!