3 years ago
APEX Coins
I was redeem 1000 Apex coins 2 hours ago and I want buy battle pass but I didn't receive. And I can't get battle pass because i didn't get 1000 APEX coins. It will end in 20 mins.
@OhhBabyy
If everything is ok with your purchase and it was purchased with the correct account, it may take up to 24 hours for you to receive the coins in your account
Although, you can check this post to see the solutions in knowing on how to fix this issue: https://answers.ea.com/t5/Technical-Issues/Didn-t-receive-my-apex-legend-coins/m-p/7467211#M11936
Usually restarting the console or PC should work but if it doesn't, please reach out to Live-Support team and they'll do what they can to place them on the account.
Click here to contact an EA Advisor
Also, if you purchased them on either Xbox or Playstation, you contact their support team as well.
24 hours? What's the point buying coins and trying to get battle pass when it is ending soon.
Already used contact, no answer for 2 hours.
I didn't imply that you would get them after 24 hours. It may take up to 24 hours to go through in this type of situation.
I've posted links as to what you need to do in this case.