Forum Discussion

mehhh56's avatar
5 years ago
Solved

Apex crashes after running out of memory even though it has tons

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Apex Crash - Out of Memory
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Apex crashed because it ran out of memory.

The most common causes of this are:

• "Texture Streaming Budget" is too high in your video settings. Lowering this can help.

• All other programs plus Apex combine to use too much memory. Quitting other programs can help.

• Your Windows page file is set too small. Increasing the page file size can help. (The page file lets Windows move less important memory to disk until it's needed again.)

TECHNICAL INFORMATION:
• Apex was using 3.7 GB of physical memory.
• Apex was using 5.7 GB of virtual memory.
• Apex failed to allocate 2.0 MB of memory.

• Your PC has 16.0 GB of memory physically installed.
• Your PC has 128.0 TB of virtual memory (with the page file).
• After Apex exited, your PC memory load is about 50%.

i have it on very low texture streaming budget but it keeps on crashing, any idea how to fix this?

  • Hey, @mehhh56 can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

     

    Can you add a Dxdiag so we can see what hardware and drivers you have? 

     

    Let me know if this works or not for you. 🙂

    Does this happen often for you? 

     

    /Atic

3 Replies

  • @mehhh56
    maybe to much backround processes? A Browser with 20 open Tabs? Go and check it out. On the other side, open Origin and when you clicked on your game, click on setting and choose to repair. Sometimes this helps.
  • there was one tab running and apex was the only other process running, checked via task manager while in lobby

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    Hey, @mehhh56 can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

     

    Can you add a Dxdiag so we can see what hardware and drivers you have? 

     

    Let me know if this works or not for you. 🙂

    Does this happen often for you? 

     

    /Atic