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PromiseoftheRea's avatar
3 years ago

Apex Crashing on launch / Season 15 Split 2

Had this issue starting this split, but it started working when they removed Olympus from the playlist. Started crashing on launch again. Sometimes I see the splash screen, sometimes not. Farthest I've made it is to the 'connect to lobby' screen, then it crashed.

I have:
*No Events in Event Viewer
*No crash file in documents
*Reinstalled NVIDIA drivers

*Disabled Geforce Overlay & Steam Overlay
*Used DDU to remove drivers entirely, and reinstalled
*Tried capping fps to 60
*launched in safe mode
*Done a memory check
*Installed Apex on EA App and Steam
*Checked Temps
*Repaired/Reinstalled Easy Anti Cheat
*All other games working fine, even others with Easy Anti Cheat
*verified game files
*Deleted assets folder in %USERPROFILE%\saved games\respawn\apex
*completely reinstalled the game

*Tried DX12
*Launched the game w/o network connected, same exact thing happens
*Used a GTX 970 with the correct drivers, same issue

but the issue persists. Anyone else?
System: Ryzen 3600x, 2070super, 16gb RAM

15 Replies

  • Yeah it’s so disheartening to try to grind the rest of the season out when you don’t know if you’re going to get DCd at the start of the game, it doesn’t even have a pattern. I’m just worried there will be nothing done about it in time. And HOW are some of these players able to rack up thousands of points and never DC when they’re playing on the same device type as us???? It’s so unfair and nobody has any answers I tried asking and searching for a solution everywhere. 15 days left and it’s not even being addressed by anyone that has the power to try to look into it and solve it. No offense @EA_Illium , I just really want our points back and to be literally over 1K down by now in them with the fault of the provider (AND KNOWING THEY CAN’T BE JUST GIVEN BACK TO INDIVIDUAL PLAYERS) gives us how much hope we can even hold Apex Predator nor that this issue is even getting solved this season? Can you please, please, please urge this somewhere it can be seen, addressed and solved? I’m so tired of feeling defeated over a videogame I enjoy. 

  • im down about 600 points as well.. already been a week no info?..

  • 6 days to be exact... My playstation teammate is already masters because WE CANNOT PLAY and im nearing masters since i dont have a team other than him and our friend, im not about to soloqueue pred lobbies because they cant seem to fix their own game or at least acknowledge the issue with a statement or an announcement and reverse the ddos protection that did more harm than good so far.