Apex Lagends
Game is jerky, not smooth like it use to be. Occasionally I have a smooth game, but most games now are like running underwater, rubberbanding, teleporting models, packet dropping, delayed hit regist...
Forum Discussion
EA_Kent
Community Manager
Community ManagerI appreciate you giving it a try!
Can we try changing the DNS settings in Windows to see if that has any effect as well? I've seen some cases where that can help out with some connectivity issues.
You can update the change the DNS in Windows through the TCP/IP Settings. For more information on how to get there check out the Microsoft Support website. If you select Manual it will let you enter a DNS of your choice. I'd recommend trying 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. This is the public Google DNS, but if there's a different open DNS you would rather try instead that's OK as well.
Let me know if that helps at all with the lag and rubberbanding issues you've been experiencing. Thanks again.
/Kent
@EA_Kent It was smooth for a bit and then back to lagsville. Very choppy, can't really play a proper game.
In contrast on a Sunday during the day I had a smooth experience for a while. Most of the time it's unplayable though.
In contrast on a Sunday during the day I had a smooth experience for a while. Most of the time it's unplayable though.
- EA_Kent
I appreciate you giving it a shot.
When you have the chance could you try running a UO Trace? That should give us a look at the connection between your home network and the servers, so if there's something happening in between we might be able to spot it.
For more info on how to run the test check out the EA Help website. Once you have the results please send them to me in a direct message. Thanks!/Kent
I'm getting trouble with high-end pc.. Fps drops from 250 to 120 is not fair and game is running choppy. Make sure, freesync and v-sync option is not working.. Still drops 120fps.getting stutter with 144hz monitor. I think there should be work with amd gpu for fix this problem.
- @Jan4FPS So this sounds like a hardware issue. The first thing I think you should do is update your drivers and graphics card. Next, you're gonna want to repair the game files. If the problem continues, you probably have a deep rooted problem somewhere in your setup. Also, this one is obvious, but restart your PC. Hope this helps!
@EA_Kent I have attached my UO Traceroute. Not sure why it is dropping packets in 2 places? This is consistent with the message in game.
- EA_Kent
Those hops that show 100% packet loss are most likely just not reporting the results rather than losing all packets. There is a hop that's dropping 1%, but it looks like this trace was connecting to a server outside of Australia, so some high ping and packet loss isn't unexpected near the end.
Have you been keeping an eye out on your temperatures while Apex Legends is running? Another possible cause for an issue like this is hardware throttling. If your CPU or GPU is running too hot it might be throttling itself to avoid damage, which can cause performance issues.
/Kent
