Forum Discussion

StarMigas's avatar
StarMigas
5 years ago

Apex legends can´t see legend selection

After the season 7 patch, sometimes happens that i can´t see legend selection screen. I get stuck on the screen before showing a part of the map while people get on the match. I get back when choosing where to land only. Any suggestions of what i can do? I already tried repairing the game but it didnt help

3 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @StarMigas, 

    Let's take a look and see if we can figure out what might be causing this to happen. Are you running Apex Legends through Origin, or are you launching the game through Steam? 

    /Kent

  • StarMigas's avatar
    StarMigas
    5 years ago

    Thanks for awnsering!

    I´m launching Apex through Origin. Never did it through Steam.

    ps. This only happens in some of the matches and it wasnt that bothering in normal modes but it makes the new gamemode (Winter Express) unplayable, beacuse there is that thing explaining the gamemode in the middle, which doesnt let me see the entire screen basically

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @StarMigas 

    Thanks! I appreciate the details. 


    When you've got the chance would you mind sharing a DxDiag here so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. 

    Thanks again,


    /Kent