Forum Discussion

6 years ago

Solved

Apex Legends dissapeared

When I open my games library, there is a blank spot where apex should be. I can't redownload the game or really do anything with it.

EA_Kent
6 years ago
Hey @gimmel00t.

When you've got a chance can you try clearing out your Origin cache to see if that helps? That will usually fix the issue when you're not able to see a game in the Origin Library.

For more info on how to clear it check out the EA Help website. Let me know if you're still having the same issue after that. Thanks!

/Kent

EA_Kent

Community Manager

6 years ago

Hey @gimmel00t.

When you've got a chance can you try clearing out your Origin cache to see if that helps? That will usually fix the issue when you're not able to see a game in the Origin Library.

For more info on how to clear it check out the EA Help website. Let me know if you're still having the same issue after that. Thanks!

/Kent

EA_Kent

Community Manager

6 years ago

Hi @gimmel00t.

Did you have a chance to try clearing the Origin cache? Are you still having any trouble seeing Apex Legends in your Library?

/Kent