Apex Legends lag/stutter issue on Xbox one

@Hex_Viiper im telling you, you have to try and get your hands on a series s or x. That has been the only fix for me. They can say whatever tech support stuff they want, but that was the only legit fix. It wasn't my internet at all like I said a million times.

@illnastyone you’re right, they do all to put the blame on our connection, when that was never the problem.
I’m from Brazil, here the new gen consoles are so expensive, i can’t afford one right now, so i’ll definitely drop the game and move on.

@illnastyone I'm having the same issue. Now I just started working again, so my play time is down. But my play time was down substantially before I started the new job. It was down because I'd get frustrated by the lag issues and just close the game.

I have the next 2 days off and thought I'd advance on the BP, get a ton of gaming in this weekend. I've played maybe 3-4 rounds. The game is just simply unplayable. Bad movement, I get insta-knocked because by the time I'm notified I'm being shot I've already taken 100+ damage. So I can hardly fire a few rounds off.

I've voiced concerns about it. It seems to be an issue on consoles, I'm on a 2-3 year old Xbox One S. I have tried absolutely everything and nothing fixes it.

I don't have these issues with other games, played BFV for a bit and the game runs fine. I might try and complete the BP because I already paid for it. But beyond that I don't think I'm going to play much this season.

Buying a Series X sure, I will when I can find one. But I'm not going to pay some scalper $900 for one. So I guess until I can get my hands on a Series X, I won't be playing much apex.

@DarthValtrex I can tell you this till I'm red in the face. It isn't your internet. Support can only suggest trouble shooting methods on your end unfortunately. They are not allowed to admit fault on EA or Respawn's part for the game being no longer optimized for last gen. Sadly enough, that is the case. When patches come out, more and more code (amongst other things) are left in the current build they may or may not be needed and when things aren't cleaned up (optimized properly) these are some of the things that happen.

Thankfully, my newer console (Series S) has superior hardware and these things are not noticeable on it. Unfortunately everyone without a current gen console or comparable PC is out of luck. I can even play my PC and Series S on Wifi without any issues. So I can promise everyone reading it is not an internet issue. I even had a spare Xbox One with no games on it except for Apex Legends and it still did the stutters and freeze frames.

Please don't ban me again for "being disruptive" I am only trying to help and explain all that I have done and what ended up being the final resolution.

Upgraded console = Problem fixed.

@hggrreew1111 Honestly wish there were something else in could say to help but I'd just be lying to you.

@snickertwix9 I can play wireless on my PC with no issue, even my Series S. The two Xbox Ones I own cannot play the game wired or wireless. Its just very poor optimization of the game since release. What I would do to have day 1 Apex Legends back...

@illnastyone 

We're still not aware of any official issues with Xbox One performance. If we find any, they will be investigated.