Forum Discussion

toastedgarlic's avatar
7 years ago

Apex Legends startup Error

The games screen loads for a bit, the bar is filled up, it dissapears and then this message comes out: the video device failed to initialize because it doesnt support the requires features. the game requires directX 11.0 feature level video card. 

(background info for solutions): 

when running dxdiag under the didplay tab, my device type is: Full Display Device. Direct3D DDI: 11.1

4 Replies

  • According to the image provided your computer does not have or use the proper graphics card required to run the game.

    The minimum system requirements are listed on https://www.ea.com/games/apex-legends/about/pc-system-requirements and are:

    APEX LEGENDS MINIMUM SYSTEM REQUIREMENTS

    • OS: 64-bit Windows 7
    • CPU: Intel Core i3-6300 3.8GHz / AMD FX-4350 4.2 GHz Quad-Core Processor
    • RAM: 6GB
    • GPU: NVIDIA GeForce GT 640 / Radeon HD 7730
    • GPU RAM: 1 GB
    • HARD DRIVE: Minimum 22 GB of free space

    As you can see, Intel graphics cards are not even listed.

  • i already have directx 11.0 but it still not starting ,when it starts some loading happens and then disappear then the startup failure top ups and says i dont have directx 11.

    Tell us a solution man!!!!

  • I keep trying, but nothing works. It's really annoying because I have a 64-bit processor and DirectX 12. ☹️