Forum Discussion
No reply? I would very much like to know why I still can't get past this error
Hey guys.
Thanks for following up. Which platform do you play on? Have you had the chance to try any sort of troubleshooting steps at all?
/Kent
- 6 years ago
I am also getting this message on PS4. I used to play on PC but have now created a new user name and account for PS4 and this message keeps coming up.
Thank you for any help. - 6 years ago
I am having this issue as well with XBox OneS. Says unable to complete action at this time. I have just recently set up an EA account to be able to play this game. Any ideas? Thanks
- EA_Kent6 years ago
Community Manager
Thanks for the updates!
Can we try running through some troubleshooting steps to see if it helps with the error messages you've been seeing?
A good place to start would be with the basic connectivity troubleshooting steps from the EA Help website. If it keeps happening after that I'd recommend checking out the PC-specific steps as well:
- Xbox One
- PC
Let me know if it keeps giving you that same error message afterward.
/Kent
- 6 years ago
Hi,
my connectivity is good. I think my issue might be that I do not have any connected accounts. I tried to connect my PSN with my EA account but it’s saying
Account Ilegible
The email accounts associated with EA and PlayStation are the same.
About Apex Legends Technical Issues
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- EA_Blueberry7 years ago
Community Manager