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KylerRen7's avatar
KylerRen7
6 years ago

Apex Legends Unable to Login-We Cannot complete this action at this time on PS4

I go into Apex on my PS4 for the first time and try to login to my ea account and made sure my username and password were right several times but every time I get the same error message.            ...
King_Snooza's avatar
King_Snooza
6 years ago

Hi,

We finally solved my login issues. We had to be sure that both the EA and PSN accounts were adult accounts. Having an account as a kid was the problem. Once we did that, I was able to login to Apex.

Thank you!

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

@King_Snooza 

Nice! I'm glad to hear you were able to get it figured out. Thanks for following up here to let me know. 🙌

/Kent

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