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KylerRen7's avatar
KylerRen7
6 years ago

Apex Legends Unable to Login-We Cannot complete this action at this time on PS4

I go into Apex on my PS4 for the first time and try to login to my ea account and made sure my username and password were right several times but every time I get the same error message.            ...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey everyone. 

It looks like there were some connectivity issues yesterday, but everything should be back up and running now. 

If you're still getting this same error when you're trying to log into Apex Legends please let me know. 

/Kent

Android20165's avatar
Android20165
6 years ago

I have the issue still

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey all. 


    If you're still getting this error I'd recommend getting in touch with the EA Help team when you have a chance so they can pull up your account and take a look. 

    You can find more details on how to set up a case with them over at the EA Help website. If you prefer you can also speak with them via Twitter or Facebook as well. 

    /Kent

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