Forum Discussion

HappyScharlach's avatar
HappyScharlach
4 years ago
Solved

Apex Legends won´t launch

Hello, I have seen that some people facing the same problem.  When I start Apex through Origin, easy Anti-Cheat starting screen pops up and then nothing happens. No error or something. The game ju...
  • HappyScharlach's avatar
    HappyScharlach
    4 years ago

    The Problem is solved! A very nice member of the EA DE forum found the solution.

    Directx and/or vc_redist wasn´t or wasn´t correctly installed. After reinstalling the newest version of vc_redist (https://docs.microsoft.com/de-DE/cpp/windows/latest-supported-vc-redist?view=msvc-170) and directx in the game folder (Apex\__Installer\directx\redist) the game startet and everything was fine. Normaly these programms should be installed when the game is getting installed but I don´t know why this didn´t took place. 

    Anyhow, I am Happy the Problem is solved.

    Thanks to u guys for the support and have a nice day!

    Best regards

    Happy

HappyScharlach's avatar
HappyScharlach
4 years ago

Hey @XHelperZ,

thanks for ur help, I did both steps but it didnt work. I feel like easy anti cheat is not starting properly and apex is waiting for it to launch. 

Is their any way to start apex without easy anti cheat to test that?

When I start apex, anti cheat is starting First. Then the anti cheat window closes and nothing happens. But origin still thinks the game is running so I have to wait like 2 min before I can try to start apex again (see Attached pic). 

Best regards, 

Happy

XHelperZ's avatar
XHelperZ
Hero+
4 years ago

Typically when there's an error related to EAC it will show a message.

The game isn't able to boot without EAC as far I'm aware, as the game requires the anticheat to be running.

Though it could help to repair the EAC files, you can do so by going into the Apex Legends folder and proceeding to the EasyAntiCheat folder.

From there, run the "EasyAntiCheat_Setup.exe" > Select Apex Legends > Select repair.

Could you also try checking your launch options again?

It's possible that the game created the launch option on it's own, so you would be unaware of any launch options being there.

If there is something related to "+reticle_color" then make sure to remove it.

Removing any autoexec's in the /cfg/ folder could also help.

  • HappyScharlach's avatar
    HappyScharlach
    4 years ago

    @XHelperZ, I did the repair already several times.

    Is their another way to check my launch options other then in Origin? Because in game properties is no command written (see pic).

    Attached u can find a pic of my cfg folder. I couldn´t find any autoexec´s.

    Thanks 

    • XHelperZ's avatar
      XHelperZ
      Hero+
      4 years ago

      Well this is the first time it's presenting like this, a whole different thing could be causing it.

      Could you attatch a DxDiag to your post?

      This might give us more information to see what could be causing it.

      • HappyScharlach's avatar
        HappyScharlach
        4 years ago

        DxDiag enclosed.

        I just have a new computer (since yesterday) and Apex never run on it but Overwatch for example runs perfect. 

        So Windows is fresh installed (Win11) and everything else should be up to date. 

        I feel like any of the Mainboard oder CPU drivers causes this problem but they are all up to date.

        Best regards,

        Happy