apex legends
Sometime about a month ago, my Apex account was hacked. It wouldn't let me login because the email didn't match or something. I was really confused so I contacted EA to have it fixed. I got access to my account back so I had to relink my email since the hacker linked their own to my account. Problem was, I didn't realize that once I opened my game again that would mean all of my progress was gone, skins, cosmetics, milestones, badges, etc. Everything I worked on everyday for 6 months straight was gone. The last thing I remember buying beforehand was the Youngblood skin for Bloodhound and the gun skins from the Weapons of War bundle.
I contacted EA several times about this situation. They've either never gotten back to me, have been dismissive, and I've even been lied to. Here is a post I made on Twitter with screenshots of one of my EA Help interactions: https://twitter.com/nbgamer_bo/status/1426615350209220613
Today, I talked to another EA Help person and they keep telling me they can't reimburse me or they can't get me my stuff back. I think it's incredibly stupid that there's not a backup of data that has everything I lost on it. If there is and they're purposefully not giving it back, then I can see they're siding with hacking and like to punish their players.
List of items I lost (both exclusive and in general spent money on):
Hey @frontierbrainbo for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Finally, you can choose to begin a chat or request a call back.
Darko
