Forum Discussion

PhoenixSteevo's avatar
PhoenixSteevo
6 years ago

Apex stuck on 30% download

Hello guys,

I was downloading the latest update which was about 17.83 GB for the game but at 91% downloading progress it got stuck and after an hour an error with my network happened.

When I tried resuming the downloading process it went back to 30%.

And now every time an error happens it goes back to 30%, even when I pause the download at a certain point and resume it, it still goes back to 30%.

I've even updated origin to the latest patch and it didn't help me.

And every time I log out from origin and sign in again it shows me that 91% of the game is downloaded but when I choose to resume, it goes back to 30%.

Anyone had this problem before, please let me know if there's a solution?

1 Reply

  • EzyHawk's avatar
    EzyHawk
    Hero
    6 years ago

    Please do the following:
    1. Run the game as administrator
    --------------------------------------------
    2:  Verify that your drivers are all up-to-date
    --------------------------------------------
    3. Repair the game files.
    --------------------------------------------
    4. Try to clear your Origin cache by doing the following:>How to clear Origin Cache<
    --------------------------------------------
    5. Repair Easy Anti Cheat 
    C>Program Files x86>Origin Games>Apex>EasyAntiCheat and open easy anti chat setup
    Click on "Repair Service".
    --------------------------------------------
    6. Do you have any third party softwares running (Anivirus, discord, firewall etc)?

    > 6.1 Antivirus - Try to whitlist the game in your antivirus software and see if this helps.

    >> 6.2 Discord - Discord overlay and hardware acceleration since they can cause an issue.

    >>> 6.3 Firewall - Allow connections through the firewall

    --------------------------------------------
    7. Run CCleaner and Malwarebytes and see if the result may help your situation.<
    --------------------------------------------
    8. Re-install origin
    --------------------------------------------