Forum Discussion
Here are two methods that can currently solve the issue where the game still shows as running after exiting:
Method 1:
(1)Press Win + R, type cmd, then copy and paste the following line:
wmic process where name="r5apex_dx12.exe" call terminate
Press Enter. You will usually get a prompt indicating a successful termination, or something like ***2, both of which are correct responses.
(2)Create a new .txt file on your desktop, rename it to something like Close Apex, and change the file extension to .bat. Then, right-click to edit it, paste the following lines, and save:
batch
@echo off
wmic process where name="r5apex_dx12.exe" call terminate
pause
Whenever the game won't close, simply run this file. A "No instance available" message means the game is already closed, while "Successfully terminated" indicates it worked.
Method 2:
Navigate to the directory C:\Program Files (x86)\EasyAntiCheat_EOS, locate the file EasyAntiCheat_EOS.sys, and change its default opening method. Set it to open with your commonly used compression software (such as ZIP or 7-Zip), and make sure to check the box for "Always use this app to open .sys files." This should prevent the issue where Steam continues to show the game as running after exit.
Currently, both methods are about 99% effective. The first method may not be a permanent fix, while the second requires only a one-time modification. These solutions have been tested on the Steam client; their effectiveness on the EA client is unknown.
Note: Modifying system or anti-cheat files (especially in Method 2) may carry risks, such as triggering anti-cheat protections or affecting game stability. It is recommended to proceed with caution and understand the potential implications.
We hope the development team can promptly address this, especially since this bug has been present since around November 21st. Thank you.