Apex won't close, after exiting to desktop
Hey, So Apex after exiting to desktop wont close, I have already tried uninstalling, reinstalling. Verified Windows install etc. Please see screenshot showing this Apex technical issue
Forum Discussion
Here are two methods that can currently solve the issue where the game still shows as running after exiting:
Method 1:
(1)Press Win + R, type cmd, then copy and paste the following line:
wmic process where name="r5apex_dx12.exe" call terminate
Press Enter. You will usually get a prompt indicating a successful termination, or something like ***2, both of which are correct responses.
(2)Create a new .txt file on your desktop, rename it to something like Close Apex, and change the file extension to .bat. Then, right-click to edit it, paste the following lines, and save:
batch
@echo off
wmic process where name="r5apex_dx12.exe" call terminate
pause
Whenever the game won't close, simply run this file. A "No instance available" message means the game is already closed, while "Successfully terminated" indicates it worked.
Method 2:
Navigate to the directory C:\Program Files (x86)\EasyAntiCheat_EOS, locate the file EasyAntiCheat_EOS.sys, and change its default opening method. Set it to open with your commonly used compression software (such as ZIP or 7-Zip), and make sure to check the box for "Always use this app to open .sys files." This should prevent the issue where Steam continues to show the game as running after exit.
Currently, both methods are about 99% effective. The first method may not be a permanent fix, while the second requires only a one-time modification. These solutions have been tested on the Steam client; their effectiveness on the EA client is unknown.
Note: Modifying system or anti-cheat files (especially in Method 2) may carry risks, such as triggering anti-cheat protections or affecting game stability. It is recommended to proceed with caution and understand the potential implications.
We hope the development team can promptly address this, especially since this bug has been present since around November 21st. Thank you.
Thank you for the detailed replay, this however has not resolved the issue.
When running the cmd command:
wmic process where name="r5apex_dx12.exe" call terminate
cmd returns the error " 'wmic' is not recognized as an internal or external command. operable program or batch file."I attempted to use the batch file method as well this did not help either.
I must note I am using Windows 11 if this affects the command?
I have changed the defualt program type for EasyAntiCheat_EOS.sys to 7zip as asked but this has had no effect as well.
Sorry forgot to add, this issue was also happening with the EA app
Friend, if the methods mentioned above don't solve the problem, first, it's recommended to check whether your Windows 11 system has been updated to the latest version. Second, if you're using an NVIDIA graphics card, try updating the driver to version **581.80**. After that, please follow these steps in order:
1. Open the Command Prompt **as an administrator**, type `cd C:\Program Files (x86)\EasyAntiCheat_EOS`, and press Enter.
2. Then type `EasyAntiCheat_EOS.exe repair` and press Enter.
3. Next, type `echo %ERRORLEVEL%` and press Enter.
4. After completing all the steps, if a **`0`** appears at the bottom, it means the process was successful.That's about all the help I can offer—I'm on Windows 10 myself, and it's possible that recent patches may have made my old fix ineffective. For now, all we can do is hope the developers officially fix this bug soon.
Hey,
Thank you so much for all your help with this, I thought this had resolved the issue but it's still happening.
Hopefully the issue is noticed soon by Respawn and Easy AntiCheat
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