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EA_Barry
Community Manager
6 years agoPlease make contact with an EA Game Advisor, maybe they will be able to spot the issue on your account.
Click the following link to get started: https://help.ea.com/en/contact-us/
Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
5 years ago
@EA_Barry Can you provide us with some update on this. It is clearly affecting more than just one person.
- 5 years ago
Any update on this topic?
I have the same issue since season 6 apparently. I thought it was some software/hardware issue, but luckily i found this topic, and tried to create a new account and it works with that.
So what the hell? What happened to my account?:S
- 5 years ago
I’m having the same exact issue but on Xbox
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