Forum Discussion

Coald04's avatar
Coald04
6 years ago

banned and can't start a case

i got banned for nothing, no cheating, not even received any e-mail regarding the ban, i don't even know why i'm banned. When i want to contact ea it's always '403 forbidden'. I just can't do anythin...
Coald04's avatar
Coald04
6 years ago
@EA_David hi i cant go to that link. it always says ' 403 forbidden'
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    6 years ago

    @Coald04 Can you try using a different browser? There's no reason the site shouldn't be available for you. 

    If the different browser doesn't help, can you try a restart of your system/router and see if that helps. 

    • Lunangine's avatar
      Lunangine
      6 years ago

      I actually have a very similar issue! I wanted to login to ea help to check my case and the “403 forbidden” appears. No matter my device or IP address.

    • Coald04's avatar
      Coald04
      6 years ago
      @EA_David hi i did everything i could, tried a different browser, restarted my modem, even tried another OS, on chrome i could finally enter your link but when i hit 'contact us' i get '403 forbidden' again.
      • Cirematty's avatar
        Cirematty
        6 years ago

        i didn't recieve any mail with the explaination of my ban, so i don't know either why i'm banned

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.38,313 PostsLatest Activity: 18 minutes ago