Forum Discussion

RyanRyves03's avatar
3 years ago
Solved

Banned but ive never cheated or abused the rules

I have just been banned in the middle of a game, there is no reason why i was banned. i play this game frequently and have spent money on this game and for this to happen just seems wrong. i have nev...
  • EzyHawk's avatar
    3 years ago

    Hello and thanks for reaching out, unfortunately we can't help you with account related issues here on Answers.
    Please read more here:
    https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    You should also contact the support here:
    https://help.ea.com/en/contact-us

    Please keep in mind that using a software to gain advantage is cheating.
    Exploiting the game in anyway (use a glitch, gain access to areas you not suppose to reach and more) is a way of cheating.
    And sometimes using 3rd party softwares could be seen as cheating even if they claim that they are "following the T&C".
    With this said, i hope your issue is resolved soon and that you have a nice day!