3 years ago
Banned but ive never cheated or abused the rules
I have just been banned in the middle of a game, there is no reason why i was banned. i play this game frequently and have spent money on this game and for this to happen just seems wrong. i have nev...
- 3 years ago
Hello and thanks for reaching out, unfortunately we can't help you with account related issues here on Answers.
Please read more here:
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You should also contact the support here:
https://help.ea.com/en/contact-us
Please keep in mind that using a software to gain advantage is cheating.
Exploiting the game in anyway (use a glitch, gain access to areas you not suppose to reach and more) is a way of cheating.
And sometimes using 3rd party softwares could be seen as cheating even if they claim that they are "following the T&C".
With this said, i hope your issue is resolved soon and that you have a nice day!