Banned without having the game installed.
I had a hard time whether to post this topic under the bugs or technical issues and I hope I made the right decision. A week ago I received an email saying that I got banned from Apex Legends' onlin...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey @DarkCrimsonite,
The ban history section on the website will show specific types of account actions, but not all in-game penalties will appear there, sorry for the confusion.
Regarding the appeals themselves however, these are each performed by a different member of the Terms of Service team, and are not automated replies. Our ToS team has final say when it comes to any account actions.
If you've appealed with these steps multiple times and have had the appeals declined in each case, I'm afraid that's not something we can review further or change via the forums.
Is there any other way to find out the direct cause of the ban other than the ban history? As I said in 2 of my appeals, I am happy to keep the ban. All I want is the reason why. I don't know why this is difficult. At least I should be entitled to an explanation since the ban history doesn't work and all 2 my appeals are not read properly.
- EA_Mako@DarkCrimsonite
I'm afraid not, aside from what's provided in the emails, sorry.
If those mentioned cheating, for example, we wouldn't be able to provide any specific program names or reveal any other info regarding the detection methods.
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