Forum Discussion

baconpug420's avatar
6 years ago

Black screen when loading into the match

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? BaconPug420
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. World's edge loading screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. nothing
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 17/10/19
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? the screen goes black when trying to load into the match, can't leave the game even if I press escape then leave. This happens very often, but today I got an 80 minutes suspension and -rp. This is getting unbearable.
What should be happening instead? the match loading
Steps: How can we find the bug ourselves? Not sure, it happens randomly when trying to get into a game. It seems that it happens mostly while playing with a party.

the screen goes black when trying to load into the match, can't leave the game even if I press escape then leave. The only way to escape the black screen is to close the application. This happens very often:/, but today I got an 80 minutes suspension and -rp for closing apex legends when it happened. This is getting unbearable.

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