Hello, I recently wanted to buy apex coins to be able to buy the ash launch bundle when it comes out, however when i open the apex coins shop in-game every option shows as unavailable and i cant find the option to buy them directly from the steam store either, any help on how i can buy apex coins on steam without redownloading the game on origin?
Community ManagerHi @AnimeGamer456,
Sometimes this can happen because of the location settings on your account. Can you double-check your EA Account and your Steam account to make sure they're set to the correct region where you live?
Let me know if you're still having trouble buying coins after that. Thanks!
still cant and my location is corredt to where i live
Community ManagerWhen you've got the chance I'd recommend getting in touch with the EA Help team so they can take a look at your account. They may be able to see what is preventing the purchase from going through.
You can find more details on how to set up a case with the team at the EA Help website. You can also speak with them over Twitter or Facebook instead.
I have just bought a 100 euro's worth of apex coins but i have not received them in game, but i have got a confirmation e-mail from steam that it was purschased and the 100 euro got deducted from account.
How did this happen and how/ when am i gonna receive the apex coins?
According to support the temporary fix is to launch the game with EA-App and your purchase should be there.
