Forum Discussion

zakazoki's avatar
zakazoki
5 years ago
Solved

Cant buy apex coins on steam

Hello, I recently wanted to buy apex coins to be able to buy the ash launch bundle when it comes out, however when i open the apex coins shop in-game every option shows as unavailable and i cant find...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @zakazoki, 

    Are you currently running a VPN or anything like that? If so, can you try disabling it to see if that helps? 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @zakazoki, 

Are you currently running a VPN or anything like that? If so, can you try disabling it to see if that helps? 

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hi @AnimeGamer456, 

      Sometimes this can happen because of the location settings on your account. Can you double-check your EA Account and your Steam account to make sure they're set to the correct region where you live? 

      Let me know if you're still having trouble buying coins after that. Thanks! 

      • AnimeGamer456's avatar
        AnimeGamer456
        4 years ago

        still cant and my location is corredt to where i live