Forum Discussion

5 years ago

Solved

Cant buy apex coins on steam

Hello, I recently wanted to buy apex coins to be able to buy the ash launch bundle when it comes out, however when i open the apex coins shop in-game every option shows as unavailable and i cant find...

EA_Kent
5 years ago
Hi @zakazoki,

Are you currently running a VPN or anything like that? If so, can you try disabling it to see if that helps?

EA_Kent

Community Manager

4 years ago

@AnimeGamer456

When you've got the chance I'd recommend getting in touch with the EA Help team so they can take a look at your account. They may be able to see what is preventing the purchase from going through.

You can find more details on how to set up a case with the team at the EA Help website. You can also speak with them over Twitter or Facebook instead.