Forum Discussion
11 Replies
- EA_Mako4 years ago
Community Manager
Hey @xxkillajj,
This skin is temporarily disabled at the moment to fix a related issue causing the game to crash.
Once that is fixed you should find the skin in your collection normally, sorry for the confusion!
So it’s been a week and the mil-spec issue hasn’t been resolved how long will this take before I’m issued a refund?
@EA_Mako @Still no mil spec skin, will I be issued a refund? How long do they expect players to wait after paying $ for something we can’t use?
How do I get a refund? I’m done waiting.
- EA_Mako4 years ago
Community Manager
Hey folks,
Thanks for hanging in there while this has been worked on, I know you're eager to be able to use the new skin.
We do have an upcoming patch to address this scheduled for later this week, so barring any unforeseen delays you should have access very shortly. I do appreciate the patience in the meantime!
update out still hasnt been fixed so you scammed us or will you ever fix it huh
- EA_Mako4 years ago
Community Manager
Hey @juicewrldisluv, are you not seeing the skin back in-game yet, or are you seeing it but can't equip it? - @EA_Mako not seeing it back in the game
- EA_Mako4 years ago
Community Manager
Gotcha! I just took another look on my end and it does appear to be showing up here.
Can you try repairing your game to make sure everything patched correctly with that update?
In Origin you can right-click the game tile and choose the Repair option, or in Steam you'll want to use the Verify Integrity option.
- @EA_Mako ok i will try
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