Forum Discussion

5 years ago

Solved

Can't recieve heirloom shards through 500 after lock ACE heirloom

I want to ask for a heirloom count question. In case you felt confused,I need to clarify I come from Chinese communtiy so I'm here to be a representative. My friend told me he already opened almost...

CKG_Slyht_35
5 years ago
It's fixed guys! Go and get your shards in game now

DYSPROssium edit: added dev response twitter image.

Zeelmaekers

Hero+

5 years ago

Hey @MelancholyKiKi

Most of the time people overestimate the number of packs opened.
You can share this link with your friends to check how many packs they have opened.
Apex Legends - Pack Calculator

CKG_Slyht_35

5 years ago

@Zeelmaekers I have calculated and counted every single purchase I have made, due my calculations I have opened 400+ apex packs (more than 400 but I am making a percentage of it as miscounting, so lets say 400 packs total). I went and opened the heirloom shards through 24 event packs, right after this I have opened 140 apex packs. (Also recorded this on video) 400+140 makes 540 which is 100% guaranteed heirloom.

Well since I didn't receive my well earned heirloom, this means the event heirloom shards has resetted my progress, which is hilariously nonsense, because it was told that heirlooms from events aren't resetting the counter. Event packs and apex packs work seperatly it was told.

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