Forum Discussion

MelancholyKiKi's avatar
MelancholyKiKi
5 years ago
Solved

Can't recieve heirloom shards through 500 after lock ACE heirloom

I want to ask for a heirloom count question. In case you felt confused,I need to clarify I come from Chinese communtiy so I'm here to be a representative. My friend told me he already opened almost...
  • CKG_Slyht_35's avatar
    CKG_Slyht_35
    5 years ago

    It's fixed guys! Go and get your shards in game now 

    DYSPROssium edit: added dev response twitter image.

739052265's avatar
739052265
5 years ago
I am also a victim of this problem.Before unlocking the two-year debris,I've opened 400 packs.Then I opened another 120 packs, but I didn't get the heirloom.Four days have passed since the discovery of this problem.But I don't see any positive response.I feel sad and angry when I saw in the last question EA KENT said there were no bugs.Is it hard to verify this bug？In fact, in front of your eyes, the player opened more than 500 combination packages to get the heirloom.Please don't use the words of the past.This is a very serious and unprecedented issue. For players,It's a waste of a lot of money！！！This bug is stealing from players！！！Please verify the bug and give us a statement.
IlluminousXIII's avatar
IlluminousXIII
5 years ago

Can we get any verifiction yet? People have lost money.. the issue is being spoken all over the place. Anyone?

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