Forum Discussion
EA_FieryHelios
Community Manager
4 years agoHi, @AmToro
We are unable to assist with account issues or actions on Answers HQ. You will need to reach out to an Advisor to have this looked into.
• How EA bans and suspensions work - https://help.ea.com/en/help/account/electronic-arts-account-suspension-policy/
We are unable to assist with account issues or actions on Answers HQ. You will need to reach out to an Advisor to have this looked into.
• How EA bans and suspensions work - https://help.ea.com/en/help/account/electronic-arts-account-suspension-policy/
4 years ago
@EA_FieryHelios I wasn't expecting to get the issue resolved here. I was just trying to ask for advice. I'm simply getting told that I cheated (which I didn't), and my ban is permanent. I don't know how to get around that, nor do I know how to reach an Advisor. There's this, and the cases I've already submitted and had declined.
- EA_FieryHelios4 years ago
Community Manager
@AmToro If our team declines removing the BAN we would be unable assist further.
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