Code error snake / Netchannel removed errors

Hi @iOverFreaked_u, 

Do you mind if we try out some troubleshooting to see if we can help with the error messages you've been getting? 

First I'd recommend starting out with the basic connectivity steps from the EA Help website to see how that goes. If you're still seeing any of the same issues after that please let me know. Thanks! 

@EA_Kent Hi

its really not my pc / you can test whatever you want im getting it since last saturday.

. im also getting this in ranked now and i cant even leave the lobby i need to restart apex the whole time so it works out.

the confusing stuff is that my teammates didnt have any problems it was just me this is so random i cant even enjoy ranked i dropped so many points because players are teleporting at my fov.

had rn 3 fluent matches and 2 with loss/choke

i can send you a video in pn if that works, i recorded the problem.

@iOverFreaked_u 

Does this only happen if you're queuing up with a squad, or does that not matter? 

@EA_Kentno im solo queue, i just had to close the game some hours ago because i went into 3 matches straight with loss/choke in ranked lost bunch of points.

im up for doing any tests, usually i know that my internet is always going fluent since im not expierincing this in any other game but apex.

https://www.speedtest.net/my-result/d/54aca5ae-9ee6-4033-ab9d-a4d4c9277e35                   (speed test)

@iOverFreaked_u 

Thanks for the updates! 

Could we try setting a different DNS in Windows to test and see if that makes a difference? I've spoken with some people in the past who mentioned that helped with some similar issues. 

You can change the DNS through the Windows TCP/IP settings. For more info on how to get there check out the Microsoft Support website. Choosing the manual option will let you enter a DNS of your choice. I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but some people have also mentioned the public Cloudflare DNS can also help (Primary DNS: 1.1.1.1). 

Let me know how that goes when you have the chance. Thank you! 

@EA_KentI mean its really not about my router or internet, this one is very confusing rn.. I never had this issue it popped up last saturday and since then i cant enjoy the game for almost a week now..

is there really no other fix then changing DNS?

some servers i get pck / loss some i dont, and im not looking forward to play on 120ping servers honestly said.

@iOverFreaked_u 

I think it's worth a try to see if it helps. I've heard from other people in the past who were having similar issues who've said that using a different DNS made a difference.