Hey @Rectlyy,
In this case you'd still need to reach out to our Terms of Service team to have them take a look at this further.
If you haven't already done so, you can appeal through the steps over on this page to get started with that process.
Hello,
I was casually playing Apex Legends, when I got prompted with a message, "The client's game account has been banned: Banned". However, when I pressed continue, I could press play. Normally, it would show as 'Register', and wouldn't let you sign in to another account. I would press play, and then be greeted with the "Unable to connect (code: snake)". Still rather interesting, I could just press continue, and press play. This time, I would be able to load into the lobby. Now, this is the weird part. If I try to play any game online, few seconds into the game, and I would be struck with these messages. Same issues, same problems; I can't play the game. However, if I go to the firing range, I can play all day long. At the start of every match, I can see the Packet Loss icon too. Rather weird.
So far, I haven't received any emails from EA about any banning; and I can't see any bans if I go to My Ban History. What can I do to solve for this?
Thanks,
Leaky
Edit: Received an email from EA - according to them, I’m cheating; which is a false accusation. I’ve never cheated, nor will cheat. All in the spirit of the game
Hi there same problem here whats wrong bro, i couldn't even log in to the game and it keep telling me that my account has been banned, but i did nothing with cheat stuff in this apex legend,Please fix this i want to play apex freely bro, just a newbie noob player here, please help me too
