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hata3h1's avatar
hata3h1
5 years ago
Solved

Coins

Hello, I am dealing with such a problem, I am an Apex player from Steam, and I can not make a purchase of 2000 coins. All the cells with coins are gray and they are marked unavailable

  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @hata3h1 

    Got it, thanks!

    I've seem some issues where the account location settings in Steam can also cause similar issues. I'd recommend getting in touch with Steam Support to see if they can help make sure your location is set correctly. You can find more info on how to reach them at the Steam Support website. 

    /Kent

3 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @hata3h1, 

    Are you currently using a VPN? If so, try disabling it to see if that helps. Sometimes that can cause issues with in-game purchases. 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @hata3h1 

    Got it, thanks!

    I've seem some issues where the account location settings in Steam can also cause similar issues. I'd recommend getting in touch with Steam Support to see if they can help make sure your location is set correctly. You can find more info on how to reach them at the Steam Support website. 

    /Kent

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