Forum Discussion

H4vyk's avatar
H4vyk
5 years ago

Congestion, Packet Loss and Prediction Error every single match.

Ever since Season 8 i've been having this issue with these three fellas over there. I have 6ms on the Brazilian server, which has "0 Packet Loss". My internet speed is 150mbps. The second I hit the g...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @H4vyk.

I'll try to help find out why you're lagging so much. First, are you on a wired or wireless connection? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

McChodeGuy's avatar
McChodeGuy
5 years ago
@EA_Aljo I get same prediction error problems. Great internet, no problems in any other games. EA wont do anything unfortunately.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @McChodeGuy @huyness6 @NIX83LVL 

    If you can go through some troubleshooting with me, we may find out why this is happening. Without it, we can't rule out any issues with your connection.

    • Tis981's avatar
      Tis981
      5 years ago

      Every time, packet loss and connection issues. Impossible to play... Already opened the ports, check my router, my wifi network.. I tried to solve in any way, looking in the forums, on youtube but nothing... Please fix those server !!!!

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @Tis981 

        You mention wifi. Does that mean you're playing on a wireless connection?

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