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maketheworldcut's avatar
2 years ago

Consistent (30-90%) package loss across all game modes (Germany/Telekom)

I posted previously a more detailed post but it got quickly removed and flagged for spam so this is my 2nd try to bring up an important issue without having content that  could be of "potentially detrimental nature" (that was the reason for the removal).

Across all game modes and since season 8 (where I started playing) there is a chance if you are using the Telekom ISP in Germany or an ISP that uses the same network to get a really bad experience playing apex on EU servers (primarily Frankfurt).

"Bad" since consistent high package loss will:

- make understanding and broadcasting comms impossible (many cut outs, robotic voice)

- makes the already bad audio even worse by randomly not playing noises or delaying them

- makes moving hard since especially your enemies and teammates move in stop motion which makes tracking super hard

- will register bullets randomly not or much later then when they were shot

In the following box is a list of all servers I detected since July 2023 in case that helps finding the problem (I can't name how I detected them since that is against the EA guidelines):

"23.109", # 51.116 (20.09.2023 - Trios), 6.84 (26.09.2023 - Ranked)
"31.204", # 158.56 (26.07.2023 - Ranked), 158.102 (27.07.2023 - Trios), 158.138 (26.07.2023 - Ranked)
"46.23", # 78.138 (26.07.2023 - Ranked), 78.142 (16.11.2023 - Mixtape), 78.141 (30.11.2023 - Mixtape), 78.174 (30.11.2023 - Mixtape), 78.143 (01.12.2023 - Mixtape), 78.190 (03.12.2023 - Mixtape), 78.160 (03.12.2023 - Mixtape), 78.222 (06.12.2023 - LTM)
"63.251", # 232.246 (04.11.2023 - Ranked)
"72.251", # 246.113 (26.07.2023 - Ranked), 246.72 (06.12.2023 - LTM)
"88.202", # 177.82 (15.08.2023 - Mixtape), 177.11 (10.12.2023 - Trios)
"95.179", # 205.60 (15.09.2023 - Trios)
"96.127", # 186.142 (15.09.2023 - Mixtape), 186.158 (30.11.2023 - Mixtape)
"108.181", # 125.95 (15.09.2023 - Ranked), 126.170 (16.09.2023 - Ranked), 126.49 (23.09.2023 - Ranked), 126.59 (10.12.2023 - Trios)
"172.107", # 237.166 (28.08.2023 - Ranked)
"172.255", # 5.236 (02.10.2023 - Ranked)
"185.169", # 196.190 (13.08.2023 - Ranked), 197.158 (26.07.2023 - Ranked)
"185.212", # 201.170 (27.07.2023 - Ranked)
"185.225", # 208.16 (13.08.2023 - Ranked), 208.219 (10.09.2023 - Ranked), 208.45 (27.09.2023 - Ranked), 208.218 (26.11.2023 - 3 Strikes), 208.212 (26.11.2023 - 3 Strikes), 209.13 (01.12.2023 - Trios), 208.8 (09.12.2023 - LTM)
"185.251", # 117.190 (27.07.2023 - Trios)
"194.126" # 172.42 (26.11.2023 - 3 Strikes)

There are ways to manually avoid loading into these servers which is pretty detrimental in for example ranked but I can't share them since this would go against the EA guidelines.

Additional notes: This only happens and only ever has happened in Apex, no other game or application I have used has ever had even 1% package loss.

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