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ZackCh4os's avatar
ZackCh4os
2 years ago
Solved

Couldnt receive apex coins

 I could not receive apex coins after I redeemed it.I played it on steam and redeemed it on EA app.After trying restarting on steam for several times,my coins still did not come into my account,so now I have to download Apex again on EA app,what can I do to solve this problem quickly?

  • EA_QueenBee's avatar
    EA_QueenBee
    2 years ago
    Hey @ZackCh4os,

    If you play on Steam but redeemed the coins via the EA app, then they should just show up once you launch the game via the EA app. I appreciate that it's inconvenient, but it should work without any issues.

2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hey @ZackCh4os,

    If you play on Steam but redeemed the coins via the EA app, then they should just show up once you launch the game via the EA app. I appreciate that it's inconvenient, but it should work without any issues.
  • ZackCh4os's avatar
    ZackCh4os
    2 years ago

    Thanks Im trying now,I was just wondering if there are any other solutions to get those coins not via the EA app

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