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Doomoshi's avatar
Doomoshi
Seasoned Novice
6 hours ago

crashes on start

hello i have been playing this game since release and spent a fortune on skins unfortunately as this game is unplayable a lot of the time due to horrific bugs/issue by terrible programming. I will never spend another penny in this game and hope nobody is foolish enough either..

well here we go again... so the game goes to launch. crashes with no error closes every time. i was having an issue where the game would close randomly when i bought this beast new pc but it was a minor inconvenience but now it does not even launch. I have tried everything that people suggest in other post with same problem but nothing works. ANYONE HAVE A SOLUTION? 

crashing
launching
pc

1 Reply

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hi, sorry to hear you’re running into this.

    Please try the following:

    - Verifying your game files:

    1. For the EA app, go to your library → click on the 3 dots of Apex. → Repair
    2. For Steam, go to your library → right-click on Apex. → Properties → Local Files → Verify integrity of game files.

    - Reinstalling Easy Anti-Cheat manually

    1. Go to your Apex Legends install folder.
    2. Open the EasyAntiCheat folder.
    3. Right-click → Run as Administrator.
    4. Click Uninstall, then Install again.

    - Repairing Easy Anti-Cheat

    Same steps as above, but instead of uninstalling click Repair Service in the setup window.

    - Running the game or the EA App as administrator.

    - Adding the game as an antivirus exception.

    1. Open Windows Security.
    2. Go to Virus & threat protection settings > Manage settings > Exclusions.
    3. Add an exclusion for the `C:\Program Files\EA` folder and for each of your EA game folders.
    4. Restart your PC.

    Let me know if any of these help. If none of that works, the next useful thing is to grab the Windows Event Viewer crash entry / DxDiag.

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