Did not receive Battle Pass items after 5 hours of purchase

Hey ttvbhargava​,

From what I can see here, it looks like your recent successful purchase was for the battle pass upgrade, not the actual battle pass. The purchase for the actual battle pass just before that seems to have failed. That's likely the reason it looks like the items were claimed but you don't actually have access to them.

The support team wouldn't be able to grant the in-game content, but you may need to reach out regarding a refund for this instead, as the wrong item was purchased. Alternatively, you could purchase the battle pass itself using the same payment method for the most recent, successful transaction, which should also grant access from that point.