Forum Discussion

PsyhiX69's avatar
PsyhiX69
Seasoned Ace
6 years ago

Disconnecting from a match takes around 30s !

Disconnecting from a match takes around 30s ! For this time I am presenting with "connecting to the lobby". Why ? Example. I am matched with no other teammates - started alone. Clicking "leave" and...
PsyhiX69's avatar
PsyhiX69
Seasoned Ace
5 years ago

PC.

The video is from Origin now I am playing on Steam. It's the same.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey @PsyhiX69 

With this happening on both Origin and Steam I would recommend going through some connection steps and seeing if this continues. 

  • Scan Device for Viruses or Malware
  • Allow Origin/Steam and Apex Legends through your Anti-Virus and Firewall 
  • Go through our Basic and Advanced steps
  • Flush DNS (first section in the link) 
  • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is different DNs you would rather use)