Forum Discussion

xcarminezx's avatar
1 month ago
Solved

False Ban

I was banned today on apex for "gameplay enhancements" which is completely false.. I just redownloaded the game after not playing for years just to play with some of my friends. I even have clips of me playing with my friends with zero problems whatsoever.. I played this game when it first came out and spent a lot of money on this game too. If i don't get unbanned that's just unfair.

9 Replies

  • Azrael_RSA's avatar
    Azrael_RSA
    Seasoned Newcomer
    6 hours ago

    i also got a false ban. the apex team is relentlessly ignoring the situation saying there is "no bug" when clearly a large majority of players are coming here for answers, no responses on twitter, no help

  • Bruh656578's avatar
    Bruh656578
    Seasoned Newcomer
    2 days ago

    Yup. I randomly got banned for 'Gameplay enhancements', never cheated in my life and its so frustrating as I keep getting automated responses, I dont even know how to cheat and if i ask i get directed to a useless appeals team. I cant do anything and they wont let me prove my innocence through something like a pc check.

  • MaoArtest's avatar
    MaoArtest
    Seasoned Newcomer
    26 days ago

    My account hasn’t been used for a long time, but today when I logged into my Apex, I found that my account was banned.

  • im sorry that this has happend to you but im almost happy that this is happening more and that you have made this post

     i wish i could play rn 

    i am unable to reappeal anymore so my hope is almost gone but i hope that you can maybe get yours solved

     

  • xcarminezx's avatar
    xcarminezx
    1 month ago

    Midnight9746​ Yes, I know, I just wanted to see if anyone has been having the same issue because this extreme unfair.. all I wanted to do was just play the game but it seems like EA likes to false ban the players who normal play the game instead of actual cheaters..

  • Rhodes_RedTone's avatar
    Rhodes_RedTone
    Seasoned Traveler
    1 month ago

    最近,玩家社区中出现了大量错误封禁事件,而EA拒绝承认或处理这些申诉。玩家间的讨论表明,自从EA去年底宣布EAC检测模型更新以来,EAC的检测逻辑出现了故障。我相信你很可能又成了另一个受害者。

  • Midnight9746's avatar
    Midnight9746
    Hero+
    1 month ago

    xcarminezx​ Sorry, bans cannot be handled on the forums as you would need to contact the EA TOS Team.

    albinextdoor​ From what I understand, being banned for "gameplay enhancements" is not a bug, (as stated by a Community Manager in your thread here: False Bans (only PC) | EA Forums).

    Furthermore, I've done all that I could do in terms of getting the issue looked into by EA and thus I cannot help any further.

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 2 hours ago
40,131 Posts