Forum Discussion

SHiNWiN's avatar
6 years ago

High ping and packet loss PS4

I’m using a +100 MB ethernet cable and for some reason I get high ping and packet loss, the game is unplayable. When I try to leave the match it says “connecting to lobby” and takes 1-2 minutes.

This is only happening with Apex Legends, other games are working fine

Awful servers..

2 Replies

  • please give me the following info:
    1: Verify MS/Ping to the server in game or here: https://gameserverping.com/apex
    2: Internet speed
    3: What OS / Build do you run?
    4: All drivers updated?
    5: Any 3rd party software running like Anti-virus, discord etc?
    6: do you or any other member in the household watch youtube, streams or downloading while playing?
    7: Have you tried to repair the game or clear game cache, Read this to know how: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
    8: Have you tried using a public DNS to see if this resolve the issue?

  • Dude myne was 100%fine antill this new Update session 8 affter it my game is soo bad I don't even want to play it anymore because my ping are inthe 190 with packet loses offer 20 % I did ask for help from EA but nothing has be dun to inproof from they said 

    They make millions from us but kick us inthe balls when we as for help