How do I unban?
Hello EA or whoever is responsible. I have a few questions... Why was my Benjolein and Soloquiss account banned? I haven't been to Benjolein for a year now and why was he banned? I charged 300 euros to Soloquiss and was also banned? With what justification? Best regards
(CM: Edited to remove formatting to improve readability)
Unfortunately the EA staff who work here on AHQ cannot help you directly with account-related issues, such as bans, only the TOS team can help you.
All the available information relating to your ban would have been communicated to you via the email associated with your EA account.
You can also check out your ban history here, but please note not all bans may appear here:
https://help.ea.com/en/my-ban-history/
If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
There is also this EA guide on bans and suspensions :
https://help.ea.com/en/help/account/electronic-arts-account-suspension-policy/#:~:text=A%20suspension%20is%20when%20we,a%20certain%20period%20of%20time.
It is my understanding that you can appeal a ban a number of times, up to 3.It looks like you have translated your post, maybe one of these would suit you better:
