Forum Discussion

NAGAAATO's avatar
6 years ago

How to fix freezing ( dropship ) or countdown Easy Anti-Cheat is the issue !!

Dear all, 

After 6 days of researching and trying too many ways to fix the freezing, I found out that EasyAnti-Cheat is reason for freezing the game, I did delete easy-anticheat from the game folder and it worked ! but got a new issue, so i found out that Easy Anti-Cheat is reason for it, Should we bypass it. are we getting banned for bypass it ? the issue from it 

=======================

Edit #2 update 

ok people so all we know about freezing issue is for poeple who are using controllers, how to fix it ?

unplug it and run the game, and join training and as soon as u see bloodhound complete the first step, then as soon as u go down to teach u how to heal up, quit from training and plug the controller and play

you must do this step every time u exit from the game, till they patch this up

thanks
 
================================= 
 
Edit #3
 
ok ok ok i see now 
 
Eazy Anti cheat think that USB devices are scripted and it will freeze the game !! why ? idk ask easy anti cheat, but how do u fix it ? 
 
if you are using controller or even if u plugged it into the pc, disconnect it from your pc and try 
 
even tho if u have a headset that connected to a USB disconnect it it will working 100%
 
it's a bug in easy anti cheat think that USB devices are scripted and it will freeze the game 
 
we should wait till they fix this or try my tip to fix it 
 
my tip will works for u. but everytimes u close the game u must disconnect the any USB devices except mouse and keybaord, as soon as you are in match on ground connect them back 
 
thanks 
 

135 Replies

  • Product: Apex Legends
    Platform:PC
    Please specify your platform model. PC
    AMD or Nvidia Model Number NVIDIA GeForce GTX 1060 6GB
    Enter RAM memory size in GB 32 GB
    What is your gamertag/PSN ID/EA Account name? Trickyfingerz
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. -
    Are you using any software with an overlay? No
    Which Legend were you playing (if applicable)? -
    Which Legends were your squad mates using (if applicable)? -
    Where did the issue occur? Loading into the match from the lobby
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Dropship
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting to drop.
    Did your squad mates also experience the issue? I don't know
    How many matches had you played in a row before the issue occurred? Occurs every match
    When did this happen? (dd.mm.yy hh:mm) Every day for the last 2 weeks.
    How often does the bug occur? Every time (100%)
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? The game becomes unresponsive and freezes indefinitely. The only way to exit the game is through the Task Manager. This issue occurs when the game transistions from legend selection to dropship or a few seconds into the match.
    What should be happening instead? The game should commence as normal.
    Steps: How can we find the bug ourselves? - Launch game - Select any game mode - Join match - Select legend - Watch it crash

    This issue started occuring out of the blue. I never had any issues playing before and I have been playing regulary since launch. Since it's appearance it occurs 100% of the time and prevents me from playing. No hardware nor software modifications were made with this pc prior to the issue occuring.

    The bug is related to anti-cheat:

    - If I immediately shut down my pc, I get the attached error message.

    - Also, deleting 'EasyAntiCheat_x64.dll' in the Apex Folder fixes the issue but of course causes me to get kicked for not running anti-cheat shortly after.

    There are numerous thread detailing this issue:

    https://answers.ea.com/t5/Technical-Issues/How-to-fix-freezing-dropship-or-countdown-Easy-Anti-Cheat-is-the/td-p/9249217

    https://answers.ea.com/t5/Technical-Issues/AntiCheat-preventing-me-from-playing-for-4-weeks-now/m-p/...

    https://answers.ea.com/t5/Technical-Issues/Apex-legends-freeze-and-crash-in-the-lobby/m-p/9276940#M7...

    https://answers.ea.com/t5/Technical-Issues/Apex-legends-crashes-when-i-go-into-the-lobby/m-p/9276334...

    This issue has been troubling many players for weeks, when is this going to get addressed?

  • GGKSPAM's avatar
    GGKSPAM
    6 years ago

    When I unplug and plug in my controller the game Un freezes but I can’t use my controller at all. I can’t move

  • Bectec3000's avatar
    Bectec3000
    6 years ago

    Just out of curiosity, if it’s a anti cheat problem or a USB port problem, why does the game allow me to play some days but not others? I would say I can play it 15-20% of the time, the rest it just freezes

  • Good question - for me it happens 100% of the time and I am tempted to give up on Apex.

    I must say, having had no response whatsoever from the support team on this is baffling. It's an extremly frustrating issue, and there is not even a word on whether the devs are even aware of the problem. Very dissapointing performance of the Support Team.