Forum Discussion

5 years ago

Solved

I cant add my cross platform friends or my platform friends. please help

Hi EA, I cant add any of my friends that are on steam apex legends or people that are in xbox. If you know why then can you please help me! I live in the uk and all my friends are from the uk

EA_Atic
5 years ago
Is the Xbox account by any chance underage or teen account? @ClassifiedD4

/Atic

EA_Atic

DICE Team

5 years ago

Is the Xbox account by any chance underage or teen account? @ClassifiedD4

/Atic

Vulkaiden
5 years ago
Yes, I have had this issue with my son's underage account. That just seems kinda ridiculous to me though. The only reason I made the account for him was so that we could play together while I am on my PC, and I am not going to buy another switch.
Should I just make an alternate standard EA account for him to use on the switch?
- SuzieQuzie
  5 years ago
  Did you figure out how to add your child as a cross platform friend? I am also trying to play with my son, he is 8. He is playing on xbox and I am playing on Playstation 4 pro. Ive sent him request and he has sent me some as well but neither one shows up on our accounts. I sure hope you can help. Id really like to play with him otherwise I wouldnt be playing at all. 🤷‍♀️
  
  Thanks,
  Suzie
  [edit: email address removed]
GabbieMorea
5 years ago
@EA_Atic I am not an underage xbox account, and have made my account slightly older to try and make it work. all my EA settings are set to allow cross platform but I still can't play with my PS5 friend.