I can't play my game

Hey @millineol,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, then I recommend that you reach out to our terms of service team via the following link:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

In the future by the way, try to keep your posts on our English forums in English please, and don't swear in your posts or attachments.