Forum Discussion

SugarLipCandies's avatar
SugarLipCandies
5 years ago
Solved

I have lost all my cosmetics and legends.

I lost all of my cosmetics and legends. I contacted support and they were unable to help me, they sent me here.  I received an email about activity changes to my account that I hadn't changed. I q...
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @SugarLipCandies, if our live support has advised you that they cannot assist then I'm sorry to say but there is nothing more that we can do to assist you with this issue.

    If your account was unlinked then you will lose all in-game content on the Gamertag that was unlinked.

    Darko 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @SugarLipCandies, if our live support has advised you that they cannot assist then I'm sorry to say but there is nothing more that we can do to assist you with this issue.

If your account was unlinked then you will lose all in-game content on the Gamertag that was unlinked.

Darko 

  • idamage28's avatar
    idamage28
    5 years ago
    @EA_Darko @ i spent all that money because of apex but you somehow can't transfer it to my main account that I purchased it directly from!!! This is outrageous why can't it just merge to it since it was purchased through my same Microsoft account it makes no sense at all!!! * ylu!!!!!!
    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hey @idamage28, when posting on AHQ please do so in a polite and constructive manner.

      Darko

      • RecklesRhino195's avatar
        RecklesRhino195
        2 years ago

        If you were to politely give our * back we might be inclined to be polite and constructive, otherwise * you

    • Lil-Koifish's avatar
      Lil-Koifish
      3 years ago

      I know it’s been sometime but we’re you ever able to get appropriate help on this or did you really just lose everything?

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