Forum Discussion

brad3n's avatar
2 years ago

I lost all of my progress when linking accounts

I linked my xbox account to my steam account and it took away all of my charecters credits and skins. Someone please help.

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @brad3n Unlinking your platform account from your EA account and linking it to another account will reset your account progress. Before making any changes, you must accept a warning explaining this risk. It's also explained here on our website if you need more information. We cannot reverse that process, I'm afraid. 

    You can only try to link it back to the original account. 

  • brad3n's avatar
    brad3n
    2 years ago

    That is an unexceptable response. I spent around 30$ on the game and should deserve some sort of compensation.