Solved
I wasn't hateful conduct at all!
I played a game with an Australian friend with a chinese ID, and a Japanese player made hateful conduct to her. When I explained "shes aussie；she is not chinese", you banned my account. This is unrea...
The EA staff who work here on AHQ cannot help directly with account-related issues, such as bans.
If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
