Forum Discussion

Twichsonzyy's avatar
2 years ago
Solved

It won't confirm my credit card

 
I am asking for help every time I enter my card and this is what to do.
I did everything!!!
I also wrote to support, but I have not received a reply.
I would be grateful if someone could help me today.

We were unable to verify your credit or debit card.
Please check your payment details and try again.
Alternatively try another credit card or payment option or check with your card issuer or bank!!!!!!!!!!! 

  • Hello, @Twichsonzyy 

    This message means your card cannot be verified. I recommend contacting the issuer of the card to see if they know which details are incorrect.

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello, @Twichsonzyy 

    This message means your card cannot be verified. I recommend contacting the issuer of the card to see if they know which details are incorrect.

  • 'I am having the same issue would It be because of zip code. I have moved the zip codes are different. I don’t remember if had to add our addresses on or not I can’t find it anywhere on this.