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IRUZI0's avatar
IRUZI0
Rising Newcomer
26 days ago

legacy

Hello Apex Support Team,

I hope you are doing well. I want to report an issue I have been facing for a long time. I have been playing Apex Legends since Season 1 and have supported the game consistently. However, I have never received any Heirloom or Heirloom Shards despite opening a very large number of Apex Packs over the seasons.

I kindly request that you check my account to ensure there is no problem preventing Heirloom Shards from appearing, as this is very frustrating after such a long time of playing and investing in the game.

Thank you for your continuous support.

 

Best regards,

[RAYAN]

[EA ID / IRUZI0]

1 Reply

  • BCPAKE's avatar
    BCPAKE
    Seasoned Novice
    25 days ago

    We all need  Heirloom Shards progression! How much packs was opened!