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Anakin377's avatar
Anakin377
Seasoned Newcomer
4 years ago
Solved

Lost all my content

Hi i used to play apex on my playstation and i switched to a xbox series s. I downloaded apex again and all of my stuff were missing, my skins, my legends, my stats i lost everything but I still use the same account but I don’t have my stuff. I’ve had this problem for many months I contacted you guys when I got the problem but u guys never answered. Please answer this time I miss my stuff. And btw my apex account is linked to my dads email. Please help me get my things back 

  • Hey @apexleotur10,

    Unfortunately there is no cross-progression in Apex Legends. So if you switch from PlayStation to Xbox, all your skins and such won't carry over. They're still there on your PlayStation. Unfortunately as of right now there's no way to transfer them over.

3 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @apexleotur10,

    Unfortunately there is no cross-progression in Apex Legends. So if you switch from PlayStation to Xbox, all your skins and such won't carry over. They're still there on your PlayStation. Unfortunately as of right now there's no way to transfer them over.
  • EA is an EXTREMELY greedy company, they do now allow cross progression in hopes you’ll spend money on skins again. Don’t count on ever having cross progression 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @scitzo,

    The developers are actually working on cross-progression, and have been for a while. There's still no ETA yet, but it's in the works.